Amazon Computer Service

Computer Symptoms Chart

Our Computer Symptoms Chart can help you to determine what's going on with your computer or network.

Legal Notice: this chart is not intended as a diagnosis of any symptoms your computer may be exhibiting or suggested course of treatment. We take no responsibility for any damage or harm occasioned by the use of or reliance upon this chart. Please see your computer technician for a complete analysis of your computer system.

Computer Symptom	Information
Hard drive clicking noises	Clicking noises from your hard drive is an indication that your hard drive may be going bad. Your computer may also freeze or take too long to boot up. Immediate attention is needed in order to save (and restore) your files, documents, and other information. See Clicking Hard Drive Repair
Browser home page has changed More popup windows than usual Computer seems a little slower Email or Internet access a lot slower	It's possible that your computer is infected with a virus. Immediate virus repair is needed to remove the virus from your computer and ensure both the privacy of your files and that the virus does not infect other computers. See Computer Virus Repair
Internet connection is slower	If your Internet connection has noticeably slowed, it may be due to a virus, trojan or worm — or by spyware. Immediate attention is needed. See Slow Internet Connection
Computer often crashes Running out of Windows "resources" Having to reboot often Persistent slower than usual Internet access	These symptoms may indicate that an intruder using your computer. Immediate attention is needed. See Firewalls
Computer takes a long time to boot	Your computer may have spyware (software that watches what you do and reporting that data back to an Internet server).